Refund Policy – Mason Grove

At Mason Grove, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return within 14 days of receiving your order.

Return Conditions

Items must be:

• Unused and in original condition
• Returned with original packaging
• Free from damage or missing parts

Non-Returnable Items

Used furniture, assembled products, and final sale items may not be eligible for return.

Refund Process

Once your returned item is received and inspected, approved refunds will be processed to the original payment method within several business days.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos for assistance.